How billing works: pay for what plays

You are charged for impressions that deliver, in the campaign's currency — weekly to your card, or on invoice for credit customers. Payment methods, timing and failed charges.

The principle

JOLT bills on delivery. Nothing is charged when you book, when you are approved or when you go live. Impressions are recorded as they play, priced at your approved CPM, and billed on your billing cadence in the campaign's currency. Budget that does not deliver is never charged.

Payment methods

  • Card. Visa, Mastercard and American Express, stored securely by Stripe. JOLT never sees or stores your full card number. This is the default for self-serve advertisers.
  • Credit terms. Approved agencies and larger advertisers are invoiced instead of charged. See Invoices and credit terms.

Add or change a card on the Billing page.

One billing profile per market

A campaign is charged in the currency of the market it runs in, so JOLT keeps a separate billing profile for each market you buy in. If you plan a campaign in a market where you have no card yet, the Billing page asks for one that can be charged in that currency. See Markets and currencies.

When you are charged

  • Card customers are billed roughly weekly: delivered spend since the last invoice is totalled, an invoice is issued and the card is charged. The first invoice comes about a week after the campaign starts.
  • Credit customers receive an invoice on the same cadence with payment terms attached.

Every invoice is emailed as a PDF and listed on the Billing page with its status.

If a charge fails

If a campaign goes live and no card in that market can be charged, you have a 24-hour grace period. We email you to add or update a card; delivery continues. If it is still unresolved after 24 hours the campaign is held until a working payment method is on file, then resumes.

Ad credit

Welcome-offer credit and any other credit on your account is applied against invoices automatically before your card is charged. The Billing page shows your balance. See The welcome offer.

Receipts, VAT and GST

Invoices show tax as applicable in the market of the campaign. Add your business name, address and tax number in organization settings so they appear on every invoice.

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